# Shipping Policy

**Effective Date:** May 12, 2025  
**Last Updated:** June 20, 2025

Thank you for shopping with **Clinicly Inc.**. This Shipping Policy outlines how and when you can expect your products to be delivered.

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## 🚚 Order Fulfillment & Processing

All units are **made-to-order** and manufactured specifically for each customer after payment is received.

  
- **Total Delivery Time:** 20-35 business days from the time of order

You will receive:
- A confirmation email after purchase  
- A shipping notification with tracking details once your order has shipped

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## 🌍 Shipping Regions

We currently ship to:
- **United States**
- **Canada**
- Select **international destinations** (contact us before ordering if outside North America)

For international buyers:  
Customs duties, VAT, or import taxes may apply depending on your country’s regulations. These fees are **not included** in the product price and are the buyer’s responsibility.

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## 📦 Shipping Carriers

We work with trusted freight and logistics providers such as **DHL Freight, FedEx Freight, and other commercial carriers** depending on your region.

Products are delivered **curbside only** unless otherwise stated. Please ensure that your location is accessible for large-item delivery.

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## ⚠️ Delivery Requirements

- Buyer must ensure **someone is available to receive and sign** for the delivery
- Please inspect the item upon arrival  
  - **Report any shipping damage within 48 hours** to: hadi@cliniclydistribution.com

Failure to report damage within the specified timeframe may void eligibility for warranty claims or shipping insurance.

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## 🚫 Failed Delivery Attempts

If delivery fails due to:
- Inaccessible location  
- Buyer absence  
- Incorrect address

… re-delivery or return fees may apply. Please make sure your delivery details are correct at checkout.

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## 🛑 Refused Deliveries

Refused deliveries are not eligible for automatic refunds. Contact us before refusing any shipment to avoid return and restocking charges.

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## ❓ Need Help?

If you have questions about your order or delivery status, contact us at:

📧 **hadi@cliniclydistribution.com**  
📞 **+1 (437) 329-6980**

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Thank you for choosing Clinicly Inc. We’re committed to delivering a safe and professional shipping experience for your products.